HubyPark, Inc., its subsidiaries, and affiliates (“HubyPark”, “we”, “us”, or “our”) provide marketing and management services (“Services”) with respect to the location and availability of parking spaces (“Spaces”) to users (“Users”) through our website, mobile applications, and associated software (the “Platform”).
Through the Platform, we facilitate the reservation of Spaces between Users and the owners, lessors, or operators of such spaces (“Licensors”).
By using the Platform or our Services, you acknowledge that you have read and understood this Privacy Policy. This policy describes:
- The information HubyPark collects about you.
- How we use, transfer, and disclose that information.
- The rights and choices available to you.
Information We Collect
We collect, transmit, and store information that you provide directly to us when creating an account, making a reservation, listing a parking space, or contacting customer support.
First name, last name, email address, phone number, postal address, login credentials (username and password), and vehicle information (license plate, make, model, and year).
To process or receive payments, we collect limited financial data. Complete processing of credit cards or bank transfers is performed through secure third-party payment processors (such as Stripe). HubyPark never stores your full credit card number, retaining only limited fraud-prevention data (card brand, last 4 digits, and expiration date).
IP address, cookie data, browser type, device operating system, timestamp, and session duration.
Reservation history, customer satisfaction survey responses, and feedback regarding service experience.
Precise or approximate location of your device (subject to prior consent) to display nearby available parking facilities.
Use of Collected Information
We utilize your Personal Information for the following legitimate business purposes:
- ✓Provide, personalize, and improve your experience across the HubyPark Platform.
- ✓Facilitate parking access and reservation validation at participating locations.
- ✓Process reservation charges and disburse host payout earnings to Licensors.
- ✓Deliver operational communications, booking confirmations, security alerts, and support responses.
- ✓Send promotions, special offers, or app updates (always with the ability to opt out).
- ✓Prevent, detect, and investigate fraudulent activity or unauthorized system access.
- ✓Calculate distances and recommend nearby Spaces using your device's geolocation.
Third-Party Disclosure
HubyPark does not sell or rent your personal information to third parties. We only share data under the following circumstances:
With Licensors (Space Owners & Operators)
We share required Vehicle and Reservation details with the parking space owner or manager to validate entry and resolve on-site issues.
With Service Providers
Cloud hosting infrastructure, analytics tools, payment gateways, and support platforms that process data on our behalf under strict confidentiality agreements.
With Payment Processors
We provide necessary transaction details to financial processors to execute transactions and verify fraud safety.
Legal Compliance
When compelled by a court subpoena, governmental body, or applicable law to protect the legal rights, safety, or property of HubyPark and its users.
Business Transfers
In connection with a merger, acquisition, restructuring, or sale of corporate assets, customer data may be transferred to the successor entity.
Your Rights and Choices
We provide multiple mechanisms for managing your personal information:
Email & SMS Communications
You can opt out of promotional emails or SMS notifications at any time by clicking the "Unsubscribe" link or replying with the word "STOP". Critical operational alerts regarding active bookings will continue to be delivered.
Access and Modification
You can review and edit your profile information at any time directly through the account settings section of the HubyPark app.
Account Deletion
You may request permanent deletion of your account and personal profile by navigating to:
Alternatively, you may submit a deletion request via email to our support team (soporte@hubypark.com).
Data Security
At HubyPark, we maintain administrative, technical, and physical security safeguards engineered to protect your personal information against accidental loss, theft, unauthorized access, or tampering. However, no internet transmission or digital storage architecture can be guaranteed 100% impenetrable.
Data Retention
We retain your Personal Information for as long as your HubyPark account remains active, or as necessary to satisfy legal obligations, resolve user disputes, and enforce our binding terms.
Modifications to this Policy
We may update this Privacy Policy from time to time. If we introduce material alterations to how we handle your personal data, we will provide prior notice via email or a prominent notification within the mobile application before changes take effect.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights of access, correction, or deletion, please reach out to us at: